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  • SPRING SALE — 40% OFF • ENDS 7 SEPTEMBER

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    Politique de confidentialité

    ARTICLE 1 – PERSONAL INFORMATION COLLECTED

    When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address and email address.

    When you browse our store, we also automatically receive your computer’s Internet Protocol address (IP address), which allows us to obtain more details about the browser and operating system you are using.

    Email marketing (if applicable): With your consent, we may send you emails about our store, new products and other updates.

    ARTICLE 2 – CONSENT

    How do you obtain my consent?

    When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange a delivery or return a purchase, we understand that you consent to us collecting your information and using it for that specific purpose only.

    If we ask you to provide your personal information for another reason, for marketing purposes for example, we will ask you directly for your express consent, or we will provide you with an opportunity to opt out, in accordance with applicable Australian law.

    How can I withdraw my consent?

    If, after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you may notify us by contacting us at support@altisafe-pro.com.

    ARTICLE 3 – DISCLOSURE

    We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions of Sale and Use.

    ARTICLE 4 – SHOPIFY

    Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.

    Your data is stored through Shopify’s data storage, databases and the general Shopify application. Your data is stored on a secure server protected by a firewall.

    Payment

    If you complete your purchase through a direct payment gateway, Shopify may store your credit card information. This information is encrypted in accordance with the PCI-DSS standard.

    All direct payment gateways comply with the PCI-DSS standard.

    ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES

    In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us.

    However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies.

    Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions of Sale and Use.

    ARTICLE 6 – SECURITY

    To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

    If you provide us with your credit card information, it will be encrypted using SSL and stored with AES-256 encryption.

    COOKIES

    Here is a list of cookies that we use:

    • _session_id
    • _shopify_visit
    • _shopify_uniq
    • cart
    • _secure_session_id
    • storefront_digest

    ARTICLE 7 – AGE OF CONSENT

    By using this site, you represent that you have reached the age of majority in your state or territory of residence.

    ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

    We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately after they are published on the site.

    Data Protection

    Customers’ personal information (address and order details) may be disclosed to partners responsible for the delivery of products.

    In order to provide personalised offers, your personal information may be used in a de-identified form.

    To request access to, correction of or deletion of your personal information, send us a request at support@altisafe-pro.com.

    Basis for Processing Your Personal Information

    We collect, hold, use and disclose your personal information for the following purposes and in accordance with applicable Australian privacy laws, including where applicable the Privacy Act 1988 and the Australian Privacy Principles:

    • To perform our contract with you.
    • To comply with a legal obligation.
    • With your consent.
    • For our legitimate business purposes, where permitted by applicable law.

    Retention Periods

    • Order and billing information: 10 years, or for as long as required by applicable legal, tax and accounting obligations.
    • Customer account information: for the duration of the business relationship and then for 3 years after the last contact, unless a longer period is required or permitted by law.
    • Marketing information: 3 years, unless consent is withdrawn or you opt out earlier.
    • Cookies: up to 13 months, unless a different period is required or permitted by applicable law.

    Your Rights

    • Right to request access to your personal information.
    • Right to request correction of your personal information.
    • Right to request deletion of your personal information, where applicable.
    • Right to request restrictions on certain uses or disclosures of your personal information, where applicable.
    • Right to opt out of direct marketing.
    • Right to request information about how your personal information is handled.
    • Right to withdraw your consent where processing is based on your consent.

    How to Exercise Your Rights

    To exercise your rights, contact us by email at support@altisafe-pro.com or by post at:

    Harzi Trading LLC – Altisafe Pro
    30 N Gould St, Ste R
    Sheridan, WY 82801
    United States

    We undertake to respond to your request within a reasonable period in accordance with applicable Australian privacy law.

    Recipients of Your Information

    Your personal information is never sold. It may only be disclosed to our partners where strictly necessary to fulfil your order:

    • Our transport and logistics providers.
    • Our payment service providers and the payment methods offered on the site, including Visa, Mastercard, American Express, Apple Pay and Google Pay.
    • Our hosting provider (Shopify Inc.).

    QUESTIONS AND CONTACT DETAILS

    If you wish to access, correct, amend or delete any personal information we hold about you, make a complaint or obtain further information, contact us at:

    support@altisafe-pro.com